The keeper of records
Thy trust,
guarded.
The Privacy Policy of the House · Effective 30 September 2026
1. Who we are
kinz·muhn™ is a South African performance nutrition and apparel brand operated by kinz·muhn™ Holdings (Pty) Ltd, Pretoria, South Africa. Privacy enquiries may be sent to squat@kinzmuhn.co.za.
2. Information we collect
We may collect contact details, messages, product interests, newsletter choices, Foundation nominations, app-support details and account-deletion requests that you submit. For a purchase we also collect the selected product, variant, size where applicable and quantity; customer name, email address, mobile number and delivery address; order reference, amount, payment status and limited fulfilment records. Basic technical information such as browser type, device, pages viewed, approximate region and security logs may be processed by our hosting, analytics and security providers.
3. Product hearts
A product heart records the selected product and a browser-local marker preventing routine duplicate clicks. The public number is an aggregate interest count; it is not intended to identify you.
4. Why we use information
We use information to answer enquiries, provide availability notices you request, create and administer orders, reconcile payments, send order and dispatch updates, support the app, administer Foundation communications, maintain security, measure catalogue interest and improve services. Where required, processing relies on consent, a contract, legal obligations or legitimate operational interests.
5. Services and international processing
The website uses Netlify for hosting, forms, server functions and the order ledger; PayFast for secure payment processing; Bob Go for paid-order fulfilment administration; Google-hosted links for approved catalogue images; and Google Analytics 4 for consent-based website measurement. PayFast receives the checkout information required to process and confirm payment. After valid payment confirmation, Bob Go may receive the order reference, purchased items, amounts, customer contact details and delivery address so the order can enter the fulfilment dashboard. kinz·muhn™ does not receive or store full card or online-banking credentials. The base Google tag loads with analytics storage denied and page-view measurement disabled. Full analytics is activated only after you select “Accept all” in the cookie banner. It may then process device and browser details, pages viewed, interactions, approximate region and truncated or anonymised network information. We do not send names, email addresses, payment details or form contents to Google Analytics. Providers may process information outside South Africa under their own safeguards. We do not sell personal information.
6. Retention and security
We retain information only as long as reasonably needed for the stated purpose, legal compliance, dispute handling or security. We use proportionate technical and organisational safeguards, but no internet system can promise absolute security.
7. Children
General services are not directed at children under 13. Foundation nominations involving a minor must be submitted by a parent, guardian or authorised adult. Do not submit unnecessary medical information; we will request further information only where lawful and appropriate.
8. Your choices and POPIA rights
Subject to applicable law, you may request access, correction or deletion; object to certain processing; withdraw consent; or complain to South Africa's Information Regulator. We may verify identity before actioning a request.
9. App disclosures
The mobile app must disclose its actual data practices in its store listing and in-app notices. If account creation is enabled, users may request account and associated-data deletion through the app and the public account deletion page. Exact app permissions and third-party services will be updated before release.
10. Cookies and changes
See the Cookie Notice for browser storage choices. We may update this policy as the catalogue, app and services develop; the effective date above identifies the current version.
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